Virtual Assistant?

Virtual Assistant

So what is a Virtual Assistant?

Let’s break it down a bit.   An Assistant as in an Administrative Assistant is someone you delegate tasks to that are of a fairly routine and/or straightforward nature.  This can include updating social media or your website with content as well as database management or filling out and sending a template e-mail in response to correspondence.  It can include providing front office Customer Service as well as back-office tasks.  It can include project management, scheduling trips and more.

But what if I have a home office and no room or even need for a fulltime Administrative Assistant?  This is where a Virtual Assistant comes in.  They work remotely from their own office providing you with as much or as little help as you specify.

So if you have a Problem, Predicament or Pain Point, after you have defined a solution, a VA (Virtual Assistant) may be the perfect company (aka team) or person to delegate the task(s) to.

After I help you figure out a solution to one of your 3 P’s (Problem, Predicament or Pain Point) you may decide you need me to execute the solution(s).  If I can’t, I will help you find a VA solution that can.


Is your Windows 10 PC lagging/stuttering Part 2?

In part 1 I addressed some of the most important things you can do by changing your software settings and running utilities to cleanup and defragment your Hard Disk Drive. In this post I will list several common hardware upgrades you could do to reduce your Windows 10 system’s lagging and/or stuttering.

  • Increase the available ram/memory.  While Windows 10 will run in 4 GB’s of ram.  Your system will use “Virtual Memory” aka: Paging File much less often if you are running 8 GB of memory or possibly higher.  This is the single BEST way you can speed up your computer.
  • Upgrade your HDD to either simply a faster HDD (7200 rpm) or preferably a Solid State Device.  A SSD is similar to a Flash drive but much faster, much larger and more reliable under typical HDD conditions.
  • If you are running a Desktop machine you may be running an “integrated” video card on the motherboard or in the cpu.  You can upgrade your video card for anywhere from a modest $40-$60 to $500 and gain massive improvements in your video display speeds.  I don’t recommend spending much more than the $40-$60 range on a video card upgrade without doing a lot of research and/or asking advice from trusted sources.


Getting more production out of your Hours of production

I have reviewed a book called Zen To Done.  I have been exploring increasing personal and corporate productivity.  I have studied Lean/Six Sigma.  The WordPress powered Blogosphere is a wonderful place to browse, explore or search in.  So I ran across this blog post on productivity.

As in ALL situations where you are trying to increase productivity, you are absolutely not trying to cause someone to put “more effort” into their work.  You are trying to get either the same production with less effort or get more productive with the same effort.  The key is the “Work Smarter, Not Harder” idea.

Lean and Six Sigma both have their roots in manufacturing.  There have been enormous successes in manufacturing (see “The Toyota Way” for instance).  There have been numerous attempts and perhaps successes in applying Lean/Six Sigma to the service industry and to Knowledge work.  Its not easy to do.  A major stumbling block is being able to measure your productivity.  If you can’t measure it, how can you be sure your changes actually improved your productivity?

Douglas W. Hubbard wrote a book called “How to Measure Anything – Finding the Value of “Intangibles” in Business.”  He has setup a training and certification program to help business people and consultants get a handle on this.  Jay Arthur is a consultant in Lean/Six Sigma and has written about using LSS in service industries like hospitals.  So it is possible to apply these techniques.

My favorite (lean) story about how to increase productivity in an office process is a “follow the object of the workflow through the process from the object’s point of view”.  When you do this you will find that the object spends significant time waiting between activities.  If you can locate those wait times and if you can reduce the wait times you can speed up the production of that service without actually making anyone work harder.

“Lean” probably won’t help a pure Knowledge Worker situation but it will help a multi-step service business.

I just noticed that using this WordPress application for posting drops out the spellcheck I am used to having.  I need to investigate if I can get this back in, or return to the web interface where I have Grammarly available to grammar/spell check. Hmmm…..